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Our Jaguar Service Plan

When it comes to being a winner, we at Jaguar strive to make sure every car is always operating at its peak performance. Our Service Plans offer you the reassurance of up to seven years’ coverage, inclusive of genuine Jaguar parts, labour costs and expert care from our trained Technicians. It’s a plan focused on dedication and care so you can keep moving down the right track all the time.

What you can expect when you sign up for our Service Plan:

Expert care and support from our trained Technicians
Peace of mind with genuine Jaguar parts and labour costs included as standard
Convenience with plans being redeemable at any Jaguar Retailer
Improved residual value of your vehicle due to Jaguar specifications met during servicing

Top Perfomance

We want you to concentrate on the road and be ready for whatever it has to throw at you. With our Service Plan, you can rest assured that your Jaguar is maintained to the highest standard, prepared to perform at its peak. Give yourself peace of mind in every twist and turn with a Jaguar Service Plan. Because when behind the wheel, you’ll be reassured that Jaguar will always be there, sharing your passion for maximum performance and the ultimate driving experience.
Speak to a Service Advisor today for further details.

Jaguar Service Contract Prices

Sold after vehicle purchase, by engine size

JAGUAR	5.0L & 5.0 SC	3.0L SC	2.0 TURBO	F TYPE 3.0 SC	F TYPE 5.0L SC
3 years/ 65,000kms	AED 17,000	AED 15,000	AED 12,000	AED 17,000	AED 18,000
5 years/ 104,000kms	AED 27,000	AED 25,000	AED 20,000	AED 33,000	AED 34,000
7 years/ 156,000kms	AED 41,000	AED 38,000	AED 31,000	AED 46,000	AED 49,000
Upgrade From 3 years/ 65,000kms to 5 years/ 104,000kms	AED 12,000	AED 12,000	AED 9,000	AED 17,000	AED 17,000
Upgrade From 5 years/ 104,000kms to 7 years/ 156,000kms	AED 15,000	AED 13,000	AED 12,000	AED 14,000	AED 16,000

Jaguar Extended Warranty

Jaguar Extended Warranty provides owners of Jaguar vehicles with an additional warranty cover si milar to the original manufacturer’s warranty.

All Jaguar Vehicles sold in the MENAP Region since January 2009 will have a comprehensive warranty coverage period of 5 years / 150,000 km, whichever occurs first. This section sets out the details of the cover and clearly explains the terms and conditions that apply.

To ensure that your vehicle remains in first class order, visits to your Jaguar Authorized Dealer are required for routine servicing. They are fully equipped to deal with today’s sophisticated vehicles and offer competitively priced servicing, with a guarantee of workmanship on every job completed.

Understanding The Extended Warranty Cover

Should any part of the vehicle require repair or replacement as a result of a manufacturing defect, the part will be repaired or replaced completely free of charge by any Jaguar Dealer / Importer within the covered region, regardless of any change of vehicle ownership during the period of cover, providing the vehicle has a full service / maintenance history performed according to the Jaguar service requirements, and that the materials used meet Jaguar engineering specifications.

The stamped Service Record booklet provides a record of the routine services carried out on your vehicle. Always make sure that the appropriate record slip is stamped and signed on completion of each service and that the booklet is presented to Jaguar Dealer / Importer for warranty repairs.

Validity Of Extended Warranty Coverage

Extended Warranty will come into effect once the vehicle exceeds 3 years from date of delivery to the first Owner. Extended Warranty will expire 60 months from the date of delivery to the first Owner or at 250,000 km, whichever occurs first.

Covered Models

All Jaguar models sold in any of the covered countries, unless otherwise stated.

Jaguar Optional Warranty Extension

Jaguar offers you the opportunity to further extend the validity period of the Extended Warranty Coverage. This is specially designed for Jaguar owners who are planning to keep the ownership of their vehicles for a longer period, to ensure they continue enjoying the peace of mind.

Based on the Owner’s preference, there are two Optional Warranty Extension packages to choose from:

One year
Two years

One year optional warranty extension

Choosing this package will increase the overall period of warranty coverage to 6 years / 250,000 km, whichever occurs first, from the date of delivery to the first Owner.

Two years optional warranty extension

This package will increase the overall period of warranty coverage to 7 years / 250,000 km, whichever occurs first, from the date of delivery to the first Owner.

Both packages of Optional Warranty Extension can be purchased Over the Service Counter as long as all following conditions are fulfilled:

Vehicle’s age is over 24 months and less than 58 months / 195,000 km, whichever occurs first, from the date of delivery to the first Owner.
All Services have been completed at the distance or time based interval (whichever occurs first) shown in the Service Interval Plans.

Roadside Assistance will also be included and valid for the same period / mileage as the Optional Warranty Extension package.

Extended Warranty Exclusions, Terms and Conditions

Extended warranty exclusions

Jaguar Extended Warranty is not responsible for any repair or replacement that is required as a direct result of:

Normal wear and tear.
Corrosion.
Defects or damages caused as a result of the vehicle being used in motor sport events or for any purpose other than normal, private or commercial use.
Damage resulting from neglect, accident, flooding, fire, sand storm, frost, hail, snow, salt, lightning,airborne fallout or improper use.
Damage due to the failure of another part on the vehicle.
Damage caused during maintenance.
Failure to maintain the vehicle in accordance with Jaguar’s maintenance schedules (Service Intervals Plan) and service instructions.
Failure to use Jaguar specified parts or fluids during a warranty repair (or parts of equivalent quality during a retail repair).
Failure of a non-approved Jaguar part and/or the failure or misuse of a product or accessory not recommended by Jaguar. Additionally, any consequential damage caused by the installation or use of such parts, products or accessories will not be covered.
Any modification to the vehicle or parts which is not authorised by Jaguar, including any engine performance enhancement modifications.
Any vehicle that has had its vehicle identification number altered or removed, or on which the odometer reading has been unlawfully changed.
Refilling or topping-up with incorrect fuel e.g. diesel used instead of petrol.
Use of fuel specifications or alternative fuels which are not approved by Jaguar for the vehicle (refer to the Owner’s Handbook).
Use of contaminated fuels, fluids or lubricants.
Use of supplemental additives and flushing agents for fuel or engine oil (unless specified as part of a Jaguar service requirement).
The vehicle, as manufactured, does not meet the operational specification of a market for which it was not specified, including any legal requirements or penalties imposed by Government or other authority.
The effects of any vehicle modifications undertaken to comply with legal or local requirements of a market for which it was not specified, unless authorised by Jaguar.
Gradual reduction in operating performance associated with the age and mileage of the vehicle.
Defect or damage resulting from failure to respond to a recall campaign.

Scheduled maintenance items

Consumable items which are subject to adjustment or replacement during a NORMAL scheduled service or maintenance operation are not covered by the Extended Warranty.

The parts that fall into this category for all models are:

Engine oil, coolant fluid, brake fluid, power steering fluid, windscreen washer solution or any other consumable fluids and lubricants are not covered for replacement or top-up.
Oil filter.
Fuel filter.
Air filter.
Pollen filter (where applicable)
Drive belts.
Spark plugs (where applicable).
Remote handset batteries (Where applicable).

Other exclusions

Parts that require repair, replacement or adjustment, but are recognised as having a limited service life are not covered by the Extended Warranty.

The parts that fall into this category for all models are:

Wiper blades.
All light bulbs (interior and exterior) and fuses. Except for Xenon headlamp bulbs and fascia / instrumentation illumination are covered by Extended Warranty, if originally fitted by factory.
Adjustments, including but not limited to: headlamp and hinged panel adjustments, suspension tightening, steering geometry adjustments, emission / fuel system checks, lubrication and hand brake cable adjustments.
Wheel alignment / balancing.
Brake linings (pads and shoes), brake discs and any other friction related components.
Air conditioning refrigerant.
Coolant hoses.
Engine tuning and set-up.
Exhaust pipes (Catalytic Converter is covered for manufacturing defects only).
All batteries.
Wheels and tyres.
All body panels, paintwork, glass, mirror glass, chrome parts, door seals / rubbers, internal and external trim.

General Conditions

Liability under this warranty is conditional on the observance of the terms and conditions of the warranty and any endorsements attached.
There is no provision under this warranty for any refund or part return of the monies paid.
The Owner must ensure that all reasonable precautions are taken to safeguard the vehicle from loss or damage, and should a fault become evident, the vehicle must be stopped as soon as possible to minimise any damage.
Jaguar Extended Warranty Services reserves the right to inspect the vehicle and subject any displaced parts to expert assessment.
Vehicles permanently transferred and registered in a country outside the geographical limits of the covered countries will result in the Extended Warranty Coverage being cancelled. No refund will be considered in case the Optional Extended Warranty has been paid for by the Owner.

Claims For Repairs While Touring Outside The Covered Countries

In the event of a valid warranty repair occurring outside the geographical limits of the countries covered by the Extended Warranty, the Owner of the vehicle will need to pay the foreign Jaguar Importer / Dealer for the repairs and upon return to the country of origin, present the claim immediately to the Domestic Jaguar Importer / Dealer, whereupon full reimbursement will take place.

The repairing Dealer must be pre-authorized to conduct the repairs. Cost of repair will be reimbursed if the repair invoice is presented within 2 months from the date of repair.

JAGUAR-RTS	DESCRIPTION	RETAIL PRICE
XE	XE-Warranty Extension 12 Month/250,000KM	AED 5,400
XE	XE-Warranty Extension 24 Month/250,000KM	AED 10,300
XF / XJ	XF/XJ-ALL-Warranty Extension 12 Month/250,000KM	AED 5,900
XF / XJ	XF/XJ-ALL-Warranty Extension 24 Month/250,000KM	AED 11,200
XK / F-Type	XK/F-Type-Warranty Extension 12 Month/250,000KM	AED 6,400
XK / F-Type	XK/F-Type-Warranty Extension 24 Month/250,000KM	AED 12,500