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Aftersales Experience the very best in quality care for your car. Book your next service with our experts.

Ford Advantages

  • Save approximately 40% on service bills
  • Shield against future cost escalation
  • Enhance resale value
  • Quality service by Ford-certified Technicians
  • Accepted across all Middle East Ford dealerships

Failure of covered components due to normal wear and tear, are included in Ford Extended Service Plans(ESP).

*Conditions Apply

Ford Expedition
Yellow Ford Focus

Time & Mileage Options*

  • 3 years / 60,000 kms whichever occurs first
  • 5 years / 100,000 kms whichever occurs first
  • 5 years / 120,000 kms whichever occurs first
  • 5 years / 160,000 kms whichever occurs first
  • 5 years / 200,000 kms whichever occurs first
  • 6 years / 160,000 kms whichever occurs first
  • 6 years / 200,000 kms whichever occurs first

*Consult our Service Advisor for applicability

Extended Service Plans

ESP & Upgrade

It will cover regular checkups, routine Inspections, preventive care, and replacement of normal "wear and tear" items that require periodic attention.

ESP Coverage

It will cover regular checkups, routine Inspections, preventive care, and replacement of normal "wear and tear" items that require periodic attention.

The Coverage Includes

  • Engine oil and filter changes.
  • Multi-Point Inspections Tire rotations.
  • Replacement of brake pads and linings when worn*
  • Shock absorber replacements
  • Spark plugs**
  • Engine belts
  • Engine hoses
  • Wiper blades

*Abnormal wear with heat marks In rotors not covered
**Contaminated spark plugs due to additives and/or fuel quality not covered.

PremiumCARE Warranty (PCW)

PremiumCARE Warranty is the Most Comprehensive Protection Plan Offered by Ford Motor Company

It covers the parts and labor to repair thousands of key components - engine, transmission, steering, brakes, front suspension, electrical and more - for up to 7 years or 200,000 kilometers.

Failure of covered components due to defects in materials and workmanship and normal wear and tear are included. With Ford PremiumCARE Warranty, it’s covered.

Why Ford PremiumCare Warranty is Great Value...

The price for parts and labor to repair many major components can be significant. One repair bill can easily exceed the price of your Ford PremiumCARE Warranty coverage. It’s clear that this coverage can quickly pay for itself!

For PremiumCARE Warranty Coverage Options

A variety of period kilometers options are available:

NEW PLAN TIME AND KILOMETER OPTIONS


Kilometers 5 Years 6 Years 7 Years
120,000 *
160,000 ***
200,000 ***
300,000 *


For New Plans:

Coverage begins with the original in-service date (New Vehicle Limited Warranty start date)

PremiumCARE Warranty Is The Ideal Plan For You

  • It’s the most comprehensive protection plan available from Ford Motor Company - covers more than 1000 Key Components and associated labor.
  • Gives you the assurance that your vehicle has the protection it needs.
  • At the great price! You could save the amount of the plan cost with just one covered repair!
  • Helps provide protection against the cost of unexpected repair bills during and after your New Vehicle Limited warranty.
  • Provides factory-trained technicians and genuine Ford parts.
  • PremiumCARE plan stays with vehicle, enhances resale value.

Rental Car Reimbursement

  • Up to 10 days per repair visit
  • Up to Dhs 100 per day for Ford owners.
  • Up to Dhs 125 per day for Lincoln owners
  • Rental reimbursement benefits begin after 24-hours of leaving the vehicle in the workshop
  • Program starts immediately after purchase

*Conditions apply - ask your dealer for details.

Conditions Voiding PremiumCARE Warranty

  • Vehicle in which the odometer has been altered, broken or repaired/replaced so that the actual milage cannot be determined
  • Vehicle in which the original factory limited warranty or specific component parts has been voided, in whole or in part, the vehicle is branded totaled or salvage; or the VIN cannot be identified
  • Vehicles not maintained in accordance to manufaturer’s services schedule
  • Failures caused by improper usage or accident flood, natural disasters, theft, vandalism, riot, fire or explosion
  • Vehicle altered or modified including body, chassis or power train components or usage of non-Ford parts


*Parts not specifically mentioned in the “Covered Component list” are not covered.

Time and Kilometers

Coverage begins on Warranty start date. Expiry date and kilometers are based on the type of coverage purchased.

Important Things To Know About Ford PremiumCARE Warranty

  • Prices and plans are subject to change without notice.
  • Failure of covered components due to normal wear resulting from defective material or workmanship are included, in addition to mechanical breakdowns.
  • PremiumCARE parts coverage will be confirmed through Ford’s OASIS parts coverage website.
  • PremiumCARE is not cancellable, transferable or refundable under any circumstances.
  • Any taxes applicable at the time of repair, to be paid by the customer.

Eligibility

  • Vehicle must be within 5 years and 100,000kms. Vehicle should have undergone all periodic services prescribed by Al Tayer Motors/ Ford till date.
  • Rangers, Ford GT, Mustang Shelby, Roush, Boss, F-150, F-250, F-350, F-450, F-550 Super Duty, Transit, Taxis, Limousines, Ambulances, Total Loss Vehicles, Livery and Fire Vehicles are all excluded.

FLEXI MAINTENANCE PLAN (FMP)

Protect your wallet and car with FLEXI MAINTENANCE PLAN (FMP)

The Flexi Maintenance Plan protects your vehicles and your budget.

Advantages

  • Save 40% on service bills
  • Shield against future cost escalations
  • Enhance resale value
  • Quality service by Ford qualified technicians
  • Accepted across all Middle East Ford dealerships
  • Plan is valid for 3 years and/or 60,000 km, whichever occurs first from the plan purchase date/mileage
  • Service plan stays with VIN, ownership change will not affect the plan

Eligibility For FMP Purchase

  • Applicable for 2009 model year vehicles onward
  • Rangers, Ford GT, Mustang Shelby, Roush, Boss, F-150 Roush, Shelby, F-250, F-350, F-450, F-550 Super Duty, Transit Vehicles, Taxis, Limousines, Ambulances, Total Loss Vehicles, Livery and Fire Vehicles are all excluded
  • Applicable for non-warranty vehicles only

The Coverage Includes

  • One-time Automatic Transmission Fluid change
  • One-time PTU fluid change (if applicable)
  • Air Filter replaced a maximum of 3 times
  • Pollen Filter and Fuel Filter (if equipped) replaced a maximum of 2 times
  • 6 services are covered
  • Each service includes Oil & Filter change with multi-point checks
  • 25% discount on parts and 10% discount on labor for any additional job.

Coolant, Spark Plugs and Brake Parts/Jobs are excluded from this Plan